{"id":99,"date":"2026-11-03T17:38:22","date_gmt":"2026-11-03T10:38:22","guid":{"rendered":"https:\/\/woocommerce.ltheme.com\/lt-bumper\/faq-delivery\/"},"modified":"2026-11-03T17:38:22","modified_gmt":"2026-11-03T10:38:22","slug":"faq-delivery","status":"publish","type":"page","link":"https:\/\/woocommerce.ltheme.com\/lt-bumper\/faq-delivery\/","title":{"rendered":"FAQ &#038; delivery"},"content":{"rendered":"\n<section class=\"wp-block-group alignfull lt-bumper-band lt-bumper-intro has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-cc80cdd9 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-lt-bumper-kicker wp-block-paragraph\"><span class=\"lt-bumper-mark\" aria-hidden=\"true\"><\/span>Help<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\">FAQ &amp; delivery<\/h1>\n\n\n\n<p class=\"has-text-align-center lt-bumper-muted has-large-font-size wp-block-paragraph\">Device sizes, photos, proofs, printing times, delivery and reprints, all in one place.<\/p>\n<\/div>\n<\/section>\n\n\n\n<section id=\"faq\" class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-653e1c62 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:38%\">\n<p class=\"is-style-lt-bumper-kicker wp-block-paragraph\"><span class=\"lt-bumper-mark\" aria-hidden=\"true\"><\/span>Orders, proofs &amp; delivery<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently asked questions<\/h2>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">Still unsure? Call (555) 014-2286 or email hello@example.com.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:62%\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How do I find my device size?<\/summary>\n<p class=\"wp-block-paragraph\">Check the screen size in your device settings or on its box, or measure the screen corner to corner. Pick the matching size; if two sizes are close, ask us first.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Which photos print well?<\/summary>\n<p class=\"wp-block-paragraph\">Sharp JPG or PNG photos at least 1500 px on the short side. We check every photo and tell you on the proof if it may print soft (sample process).<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I print a logo or a cartoon character?<\/summary>\n<p class=\"wp-block-paragraph\">Only if you own it or have permission to use it. We do not print brand names, logos or characters that are not yours (sample text).<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What if I want a change on the proof?<\/summary>\n<p class=\"wp-block-paragraph\">Reply with the change and we send a new proof. Nothing is printed until you approve it (sample policy).<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>I got a new phone. Can I get the same print?<\/summary>\n<p class=\"wp-block-paragraph\">Yes. We keep your design for a year, so you can reorder it for a new device size (sample policy).<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do laptop skins leave marks?<\/summary>\n<p class=\"wp-block-paragraph\">Our skins are made to peel off in one piece (sample). Clean the lid first and follow the fitting card in the parcel.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I collect my order?<\/summary>\n<p class=\"wp-block-paragraph\">Yes. Choose studio pickup at checkout and collect it when we email you (sample service).<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Which payment methods do you accept?<\/summary>\n<p class=\"wp-block-paragraph\">Card payments and the wallets shown at checkout (sample). Your payment details are handled by the payment provider.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"turnaround\" class=\"wp-block-group alignfull lt-bumper-band has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-653e1c62 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:36%\">\n<p class=\"is-style-lt-bumper-kicker wp-block-paragraph\"><span class=\"lt-bumper-mark\" aria-hidden=\"true\"><\/span>Turnaround<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">From proof to your door<\/h2>\n\n\n\n<p class=\"lt-bumper-muted wp-block-paragraph\">Printing starts when you approve the proof. Our prints ship sooner because they need no proof.<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-lt-bumper-check\">\n<li>Upload your photo the day you order<\/li>\n\n\n\n<li>Approve the proof by noon to print the next working day (sample)<\/li>\n\n\n\n<li>Need it for a date? Add it in your order note<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:64%\">\n<div class=\"wp-block-group lt-bumper-table-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-table lt-bumper-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Product<\/th><th>Proof<\/th><th>Printing<\/th><th>Delivery<\/th><th>Total (about)<\/th><\/tr><\/thead><tbody><tr><td>Phone case, our print<\/td><td>No proof<\/td><td>1 working day<\/td><td>2\u20134 working days<\/td><td>3\u20135 days<\/td><\/tr><tr><td>Phone case, your photo<\/td><td>1 working day<\/td><td>1\u20132 working days<\/td><td>2\u20134 working days<\/td><td>4\u20137 days<\/td><\/tr><tr><td>Laptop skin<\/td><td>1 working day<\/td><td>2 working days<\/td><td>2\u20134 working days<\/td><td>5\u20137 days<\/td><\/tr><tr><td>Tablet sleeve or desk mat<\/td><td>1 working day<\/td><td>3 working days<\/td><td>2\u20134 working days<\/td><td>6\u20138 days<\/td><\/tr><\/tbody><\/table><figcaption class=\"wp-element-caption\">Sample turnaround times. Delivery is counted from dispatch.<\/figcaption><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"delivery\" class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-653e1c62 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<p class=\"is-style-lt-bumper-kicker wp-block-paragraph\"><span class=\"lt-bumper-mark\" aria-hidden=\"true\"><\/span>Delivery &amp; reprints<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Delivery rates and reprints<\/h2>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">Orders ship tracked in a flat mailer once they are printed and packed.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<div class=\"wp-block-group lt-bumper-rows is-style-lt-bumper-card is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Standard tracked, 2\u20134 working days<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">$4.95<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Orders over $60<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Free<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Express, 1\u20132 working days<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">$9.95<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Damaged in transit or our mistake<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reprinted free<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Studio pickup<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Free<\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-ink-soft-color has-text-color has-small-font-size wp-block-paragraph\">Example prices, times and policy (sample).<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"upload-proof\" class=\"wp-block-group alignfull has-surface-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-df22deab wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-lt-bumper-kicker wp-block-paragraph\"><span class=\"lt-bumper-mark\" aria-hidden=\"true\"><\/span>Upload and proof<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">You see it on your device before we print<\/h2>\n\n\n\n<p class=\"has-text-align-center has-ink-soft-color has-text-color wp-block-paragraph\">Send your photo or your words with the order. A digital proof on your device size comes back to your inbox, and nothing is printed until you say yes.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide lt-bumper-grid-4 lt-bumper-proof-steps is-layout-grid wp-container-core-group-is-layout-bdf171f9 wp-block-group-is-layout-grid\" style=\"margin-top:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-group is-style-lt-bumper-card lt-bumper-proof-step is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<p class=\"lt-bumper-num wp-block-paragraph\">1<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Order and upload<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color has-small-font-size wp-block-paragraph\">Pick the device, the case type and the design, then upload your photo with the link in your order email.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-lt-bumper-card lt-bumper-proof-step is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<p class=\"lt-bumper-num wp-block-paragraph\">2<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">We set it up<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color has-small-font-size wp-block-paragraph\">We place the photo or the text around the camera window and the edges (sample time: 1 working day).<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-lt-bumper-card lt-bumper-proof-step is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<p class=\"lt-bumper-num wp-block-paragraph\">3<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Check the proof<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color has-small-font-size wp-block-paragraph\">The proof shows the print on your exact device size. Ask for changes or approve it.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-lt-bumper-card lt-bumper-proof-step is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<p class=\"lt-bumper-num wp-block-paragraph\">4<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">We print and pack<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color has-small-font-size wp-block-paragraph\">Approved designs go to print, then come packed flat in a padded sleeve.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-top:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-653e1c62 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-full is-style-lt-bumper-rounded\"><img decoding=\"async\" src=\"https:\/\/woocommerce.ltheme.com\/lt-bumper\/wp-content\/themes\/lt-bumper\/assets\/images\/proof.svg\" alt=\"A proof on a laptop screen: a phone case with a sunset photo and approve and change buttons\" style=\"aspect-ratio:4\/3;object-fit:cover\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<p class=\"lt-bumper-badge wp-block-paragraph\">Proof included<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-x-large-font-size\">Photos that print well<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">A sharp photo prints sharpest. Not sure about yours? Send what you have and we tell you before we print.<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-lt-bumper-check\">\n<li>JPG or PNG, at least 1500 px on the short side<\/li>\n\n\n\n<li>Good light and a clear subject<\/li>\n\n\n\n<li>Leave space at the top left for the camera window<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/woocommerce.ltheme.com\/lt-bumper\/design-your-own\/\">Design yours<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"lt-bumper-rights has-small-font-size wp-block-paragraph\"><strong>Your own photos only.<\/strong> Upload only photos and words you own or have permission to use. We do not print logos, brand names or characters that are not yours (sample text).<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-df22deab wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-lt-bumper-kicker wp-block-paragraph\"><span class=\"lt-bumper-mark\" aria-hidden=\"true\"><\/span>Three steps<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Upload, proof, print<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-grid wp-container-core-group-is-layout-91c7a5f2 wp-block-group-is-layout-grid\" style=\"margin-top:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-group is-style-lt-bumper-card is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<p class=\"lt-bumper-num wp-block-paragraph\">1<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Upload<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">Order, then upload your photo or add your words.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-lt-bumper-card is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<p class=\"lt-bumper-num wp-block-paragraph\">2<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Approve the proof<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">We email the proof on your device size within a working day (sample time).<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-lt-bumper-card is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<p class=\"lt-bumper-num wp-block-paragraph\">3<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Unpack<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">Printed, packed flat and sent tracked.<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Help FAQ &amp; delivery Device sizes, photos, proofs, printing times, delivery and reprints, all in one place. Orders, proofs &amp; delivery Frequently asked questions Still unsure? Call (555) 014-2286 or email hello@example.com. Turnaround From proof to your door Printing starts when you approve the proof. Our prints ship sooner because they need no proof. Product [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-landing","meta":{"footnotes":""},"class_list":["post-99","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-bumper\/wp-json\/wp\/v2\/pages\/99","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-bumper\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-bumper\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-bumper\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-bumper\/wp-json\/wp\/v2\/comments?post=99"}],"version-history":[{"count":0,"href":"https:\/\/woocommerce.ltheme.com\/lt-bumper\/wp-json\/wp\/v2\/pages\/99\/revisions"}],"wp:attachment":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-bumper\/wp-json\/wp\/v2\/media?parent=99"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}