{"id":125,"date":"2026-11-03T17:40:47","date_gmt":"2026-11-03T10:40:47","guid":{"rendered":"https:\/\/woocommerce.ltheme.com\/lt-carton\/contact\/"},"modified":"2026-11-03T17:40:47","modified_gmt":"2026-11-03T10:40:47","slug":"contact","status":"publish","type":"page","link":"https:\/\/woocommerce.ltheme.com\/lt-carton\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n<section class=\"wp-block-group alignfull has-surface-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-96667980 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-lt-carton-kicker wp-block-paragraph\">Contact<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\">Talk to the trade counter<\/h1>\n\n\n\n<p class=\"has-text-align-center has-ink-soft-color has-text-color has-large-font-size wp-block-paragraph\">Questions about a size, an order, printed boxes or a trade account? We usually reply within one working day.<\/p>\n<\/div>\n<\/section>\n\n\n\n<section id=\"contact\" class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-group alignwide lt-carton-grid-4 is-layout-grid wp-container-core-group-is-layout-4e4eb3a9 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group is-style-lt-carton-card is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-lt-carton-icon\"><img decoding=\"async\" src=\"https:\/\/woocommerce.ltheme.com\/lt-carton\/wp-content\/themes\/lt-carton\/assets\/images\/icons\/phone.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Trade counter<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\"><a href=\"tel:+15550182240\">(555) 018-2240<\/a><br>Mon\u2013Fri 7:30\u201317:00, Sat 8:00\u201312:00<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-lt-carton-card is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-lt-carton-icon\"><img decoding=\"async\" src=\"https:\/\/woocommerce.ltheme.com\/lt-carton\/wp-content\/themes\/lt-carton\/assets\/images\/icons\/mail.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Email<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\"><a href=\"mailto:trade@example.com\">trade@example.com<\/a><br>Reply within a working day<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-lt-carton-card is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-lt-carton-icon\"><img decoding=\"async\" src=\"https:\/\/woocommerce.ltheme.com\/lt-carton\/wp-content\/themes\/lt-carton\/assets\/images\/icons\/pin.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Millbrook warehouse<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">Unit 4, 61 Dockside Road, Millbrook<br>(sample address)<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-lt-carton-card is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-lt-carton-icon\"><img decoding=\"async\" src=\"https:\/\/woocommerce.ltheme.com\/lt-carton\/wp-content\/themes\/lt-carton\/assets\/images\/icons\/clock.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Click &amp; collect<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">Order by 13:00,<br>collect after 15:00 (sample)<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"collect\" class=\"wp-block-group alignfull has-surface-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-653e1c62 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<p class=\"is-style-lt-carton-kicker wp-block-paragraph\">Click &amp; collect<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Order online, <br>collect at the warehouse<\/h2>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">Order by 13:00 and collect after 15:00, or the next morning. Cases and full pallets are loaded into your car or van at the loading bay.<\/p>\n\n\n\n<div class=\"wp-block-group lt-carton-collect-steps is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-8627ccaa wp-block-group-is-layout-flex\">\n<p class=\"lt-carton-step-dot wp-block-paragraph\">1<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Order online and choose click &amp; collect<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-8627ccaa wp-block-group-is-layout-flex\">\n<p class=\"lt-carton-step-dot wp-block-paragraph\">2<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We pick your order and send you a message<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-8627ccaa wp-block-group-is-layout-flex\">\n<p class=\"lt-carton-step-dot wp-block-paragraph\">3<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Drive to the loading bay and show the order number<\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Millbrook warehouse<\/strong><br>Unit 4, 61 Dockside Road, Millbrook (sample address)<\/p>\n\n\n\n<div class=\"wp-block-group lt-carton-rows is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Monday to Friday<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7:30\u201317:00<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Saturday<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">8:00\u201312:00<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Sunday<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Closed<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/woocommerce.ltheme.com\/lt-carton\/contact\/\">Warehouse details<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.openstreetmap.org\/\">Get directions<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"has-ink-soft-color has-text-color has-small-font-size wp-block-paragraph\">Sample address and hours. Collection needs a local pickup method in WooCommerce shipping settings.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/woocommerce.ltheme.com\/lt-carton\/wp-content\/uploads\/sites\/43\/2026\/11\/collect-1024x687.jpg\" alt=\"Loading bay of a warehouse with pallets of boxes\" style=\"aspect-ratio:4\/3;object-fit:cover\"\/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"faq\" class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-653e1c62 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:38%\">\n<p class=\"is-style-lt-carton-kicker wp-block-paragraph\">Quick answers<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Before you get in touch<\/h2>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">The questions we hear most often.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:62%\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Where is my order?<\/summary>\n<p class=\"wp-block-paragraph\">Your order email shows the collection time or the tracking link. Still nothing? Reply to that email with your order number.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can you help me choose a box?<\/summary>\n<p class=\"wp-block-paragraph\">Send us the size and weight of the item and we suggest a box and a pack size from stock.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I return an opened case?<\/summary>\n<p class=\"wp-block-paragraph\">Unopened cases go back within 30 days (sample policy). Opened packs and printed items cannot be returned unless faulty.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Contact Talk to the trade counter Questions about a size, an order, printed boxes or a trade account? We usually reply within one working day. Trade counter (555) 018-2240Mon\u2013Fri 7:30\u201317:00, Sat 8:00\u201312:00 Email trade@example.comReply within a working day Millbrook warehouse Unit 4, 61 Dockside Road, Millbrook(sample address) Click &amp; collect Order by 13:00,collect after 15:00 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-landing","meta":{"footnotes":""},"class_list":["post-125","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-carton\/wp-json\/wp\/v2\/pages\/125","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-carton\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-carton\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-carton\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-carton\/wp-json\/wp\/v2\/comments?post=125"}],"version-history":[{"count":0,"href":"https:\/\/woocommerce.ltheme.com\/lt-carton\/wp-json\/wp\/v2\/pages\/125\/revisions"}],"wp:attachment":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-carton\/wp-json\/wp\/v2\/media?parent=125"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}