{"id":82,"date":"2026-11-03T16:42:11","date_gmt":"2026-11-03T09:42:11","guid":{"rendered":"https:\/\/woocommerce.ltheme.com\/lt-clack\/support\/"},"modified":"2026-11-03T16:42:11","modified_gmt":"2026-11-03T09:42:11","slug":"support","status":"publish","type":"page","link":"https:\/\/woocommerce.ltheme.com\/lt-clack\/support\/","title":{"rendered":"Support & FAQ"},"content":{"rendered":"\n
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Help centre<\/p>\n\n\n\n

Support & FAQ<\/h1>\n\n\n\n

Sizes, switches, delivery, returns and warranty, all in one place.<\/p>\n<\/div>\n<\/section>\n\n\n\n

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Orders, switches & warranty<\/p>\n\n\n\n

Frequently asked questions<\/h2>\n\n\n\n

Still unsure? Call (555) 014-2280 or email hello@example.com.<\/p>\n<\/div>\n\n\n\n

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Which computers does it work with?<\/summary>\n

Any computer with a USB port that accepts a standard keyboard. Layout keys for different systems are placeholders in this sample store.<\/p>\n<\/details>\n\n\n\n

What does hot-swap mean?<\/summary>\n

The switches sit in sockets instead of being soldered. Pull one out with the puller and push in another 3- or 5-pin switch.<\/p>\n<\/details>\n\n\n\n

Is it wireless?<\/summary>\n

No. The Clack is wired over USB-C, so there is no battery to charge or replace (sample product).<\/p>\n<\/details>\n\n\n\n

Can I use other keycaps?<\/summary>\n

Yes, most keycap sets with a standard cross stem and layout fit. Check the size list of the set first.<\/p>\n<\/details>\n\n\n\n

What does the warranty cover?<\/summary>\n

Faults in materials and workmanship for the period shown on the product page. Damage from spills is not covered (sample terms).<\/p>\n<\/details>\n\n\n\n

How long does delivery take?<\/summary>\n

Orders leave us the next working day; tracked delivery takes 2\u20134 working days (sample times).<\/p>\n<\/details>\n\n\n\n

Can I return a keyboard?<\/summary>\n

Unused keyboards in their original box can go back within 30 days (sample policy).<\/p>\n<\/details>\n\n\n\n

Which payment methods do you accept?<\/summary>\n

Card payments and the wallets shown at checkout (sample). Your payment details are handled by the payment provider.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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Delivery & returns<\/p>\n\n\n\n

Delivery rates and returns<\/h2>\n\n\n\n

Orders ship tracked to every address in the country. Unused items can go back in their original box.<\/p>\n<\/div>\n\n\n\n

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Standard tracked, 2\u20134 working days<\/p>\n\n\n\n

$4.95<\/p>\n<\/div>\n\n\n\n

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Orders over $100<\/p>\n\n\n\n

Free<\/p>\n<\/div>\n\n\n\n

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Express, next working day<\/p>\n\n\n\n

$9.95<\/p>\n<\/div>\n\n\n\n

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Returns within 30 days, unused<\/p>\n\n\n\n

Free label<\/p>\n<\/div>\n<\/div>\n\n\n\n

Example prices, times and policy (sample).<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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How it works<\/p>\n\n\n\n

From order to first keystroke<\/h2>\n<\/div>\n\n\n\n
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01<\/p>\n\n\n\n

Pick size and colour<\/h3>\n\n\n\n

Choose 75%, TKL or full size, then Putty, Graphite or Sage.<\/p>\n<\/div>\n\n\n\n

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02<\/p>\n\n\n\n

Choose your switches<\/h3>\n\n\n\n

Linear, tactile or clicky. Not sure? Add a switch tester.<\/p>\n<\/div>\n\n\n\n

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03<\/p>\n\n\n\n

Plug in and type<\/h3>\n\n\n\n

One USB-C cable. No drivers needed for basic typing (sample).<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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Buying with us<\/p>\n\n\n\n

What you can expect<\/h2>\n<\/div>\n\n\n\n
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Two-year warranty<\/h3>\n\n\n\n

Each product page states its warranty period: two years in this sample store.<\/p>\n<\/div>\n\n\n\n

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\"\"\/<\/figure>\n\n\n\n

Swap your switches<\/h3>\n\n\n\n

Changed your mind after a week? Swap a switch pack once (sample policy).<\/p>\n<\/div>\n\n\n\n

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Tracked delivery<\/h3>\n\n\n\n

Orders ship the next working day with a tracking link (sample).<\/p>\n<\/div>\n\n\n\n

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Help from typists<\/h3>\n\n\n\n

Questions about layouts or switches? Email us (sample hours).<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"

Help centre Support & FAQ Sizes, switches, delivery, returns and warranty, all in one place. Orders, switches & warranty Frequently asked questions Still unsure? Call (555) 014-2280 or email hello@example.com. Delivery & returns Delivery rates and returns Orders ship tracked to every address in the country. Unused items can go back in their original box. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-landing","meta":{"footnotes":""},"class_list":["post-82","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-clack\/wp-json\/wp\/v2\/pages\/82","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-clack\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-clack\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-clack\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-clack\/wp-json\/wp\/v2\/comments?post=82"}],"version-history":[{"count":0,"href":"https:\/\/woocommerce.ltheme.com\/lt-clack\/wp-json\/wp\/v2\/pages\/82\/revisions"}],"wp:attachment":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-clack\/wp-json\/wp\/v2\/media?parent=82"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}