{"id":136,"date":"2026-11-03T17:32:22","date_gmt":"2026-11-03T10:32:22","guid":{"rendered":"https:\/\/woocommerce.ltheme.com\/lt-huddle\/faq-delivery\/"},"modified":"2026-11-03T17:32:22","modified_gmt":"2026-11-03T10:32:22","slug":"faq-delivery","status":"publish","type":"page","link":"https:\/\/woocommerce.ltheme.com\/lt-huddle\/faq-delivery\/","title":{"rendered":"FAQ &#038; delivery"},"content":{"rendered":"\n<section class=\"wp-block-group alignfull lt-huddle-pitch lt-huddle-intro has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-96667980 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-lt-huddle-kicker wp-block-paragraph\"><span class=\"lt-huddle-mark\" aria-hidden=\"true\"><\/span>Help<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\">FAQ &amp; delivery<\/h1>\n\n\n\n<p class=\"has-text-align-center lt-huddle-muted has-large-font-size wp-block-paragraph\">Order sheets, proofs, printing times, delivery and reprints, all in one place.<\/p>\n<\/div>\n<\/section>\n\n\n\n<section id=\"faq\" class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-653e1c62 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:38%\">\n<p class=\"is-style-lt-huddle-kicker wp-block-paragraph\"><span class=\"lt-huddle-mark\" aria-hidden=\"true\"><\/span>Orders, proofs &amp; delivery<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently asked questions<\/h2>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">Still unsure? Call (555) 017-4410 or email hello@example.com.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:62%\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What is the smallest team order?<\/summary>\n<p class=\"wp-block-paragraph\">Any number of shirts, but names and numbers are included from 10 shirts in one order. Smaller top-ups pay a small lettering fee (sample policy).<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can we mix sizes in one order?<\/summary>\n<p class=\"wp-block-paragraph\">Yes. Choose the sizes on the product page and send the order sheet with each player&#8217;s size. Mixing sleeve lengths is fine too.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can you print our league or club crest?<\/summary>\n<p class=\"wp-block-paragraph\">Only a crest your team owns or has permission to use. Upload it with the order; we never print crests that are not yours (sample text).<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What if a name is spelled wrong on the proof?<\/summary>\n<p class=\"wp-block-paragraph\">Tell us and we change it before printing. Mistakes we make after you approve the proof are reprinted free (sample policy).<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can we order more shirts later?<\/summary>\n<p class=\"wp-block-paragraph\">Yes. We keep your design, colours and numbers on file for two seasons, so a new player gets a matching shirt (sample policy).<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do you have a size sample kit?<\/summary>\n<p class=\"wp-block-paragraph\">Yes. Borrow a set of sample shirts in every size for a week to size the squad (sample service, returnable).<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can we collect the kit?<\/summary>\n<p class=\"wp-block-paragraph\">Yes. Choose kit room pickup at checkout and collect it when we email you (sample service).<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Which payment methods do you accept?<\/summary>\n<p class=\"wp-block-paragraph\">Card payments and the wallets shown at checkout (sample). Your payment details are handled by the payment provider.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"turnaround\" class=\"wp-block-group alignfull lt-huddle-pitch has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-653e1c62 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:36%\">\n<p class=\"is-style-lt-huddle-kicker wp-block-paragraph\"><span class=\"lt-huddle-mark\" aria-hidden=\"true\"><\/span>Turnaround<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">From order sheet to kick-off<\/h2>\n\n\n\n<p class=\"lt-huddle-muted wp-block-paragraph\">Printing starts when you approve the proof. Bigger squads take a few days more.<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-lt-huddle-check\">\n<li>Send the order sheet the day you order<\/li>\n\n\n\n<li>Approve the proof by noon to start printing the next day (sample)<\/li>\n\n\n\n<li>Season starts soon? Add the date in your order note<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:64%\">\n<div class=\"wp-block-group lt-huddle-table-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-table lt-huddle-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Team size<\/th><th>Proof<\/th><th>Printing<\/th><th>Delivery<\/th><th>Total (about)<\/th><\/tr><\/thead><tbody><tr><td>1\u20139 shirts (top-ups)<\/td><td>1 working day<\/td><td>3 working days<\/td><td>2\u20134 working days<\/td><td>1\u20132 weeks<\/td><\/tr><tr><td>10\u201320 players<\/td><td>2 working days<\/td><td>5 working days<\/td><td>2\u20134 working days<\/td><td>2 weeks<\/td><\/tr><tr><td>21\u201340 players<\/td><td>2 working days<\/td><td>7 working days<\/td><td>2\u20134 working days<\/td><td>2\u20133 weeks<\/td><\/tr><tr><td>41+ players or a league<\/td><td>3 working days<\/td><td>10 working days<\/td><td>3\u20135 working days<\/td><td>3\u20134 weeks<\/td><\/tr><\/tbody><\/table><figcaption class=\"wp-element-caption\">Sample turnaround times. Delivery is counted from dispatch.<\/figcaption><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"delivery\" class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-653e1c62 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<p class=\"is-style-lt-huddle-kicker wp-block-paragraph\"><span class=\"lt-huddle-mark\" aria-hidden=\"true\"><\/span>Delivery &amp; reprints<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Delivery rates and reprints<\/h2>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">Team orders ship tracked in one box once they are printed and packed by player.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<div class=\"wp-block-group lt-huddle-rows is-style-lt-huddle-card is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Standard tracked, 2\u20134 working days<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">$6.95\u2013$12.95<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Team orders over $300<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Free<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Top-up shirts on their own<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">$4.95<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Damaged in transit or our mistake<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reprinted free<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Kit room pickup<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Free<\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-ink-soft-color has-text-color has-small-font-size wp-block-paragraph\">Example prices, times and policy (sample).<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"crest-proof\" class=\"wp-block-group alignfull has-surface-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-df22deab wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-lt-huddle-kicker wp-block-paragraph\"><span class=\"lt-huddle-mark\" aria-hidden=\"true\"><\/span>Upload a crest and proof<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">You see the kit before we print it<\/h2>\n\n\n\n<p class=\"has-text-align-center has-ink-soft-color has-text-color wp-block-paragraph\">Send your crest with the order sheet. A proof of the whole kit comes back to your inbox, and nothing is printed until you say yes.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide lt-huddle-grid-4 lt-huddle-proof-steps is-layout-grid wp-container-core-group-is-layout-bdf171f9 wp-block-group-is-layout-grid\" style=\"margin-top:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-group is-style-lt-huddle-card lt-huddle-proof-step is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<p class=\"lt-huddle-num wp-block-paragraph\">1<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Order and upload<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color has-small-font-size wp-block-paragraph\">Choose the kit and the design, then upload your crest and the order sheet with the link in your order email.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-lt-huddle-card lt-huddle-proof-step is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<p class=\"lt-huddle-num wp-block-paragraph\">2<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">We set it up<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color has-small-font-size wp-block-paragraph\">We place the crest, the names and the numbers, and match the colours to your kit (sample time: 2 working days).<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-lt-huddle-card lt-huddle-proof-step is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<p class=\"lt-huddle-num wp-block-paragraph\">3<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Check the proof<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color has-small-font-size wp-block-paragraph\">The proof shows the front, the back and the shorts. Ask for changes or approve it.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-lt-huddle-card lt-huddle-proof-step is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<p class=\"lt-huddle-num wp-block-paragraph\">4<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">We print and pack<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color has-small-font-size wp-block-paragraph\">Approved kits go to print, then come packed by player, each shirt folded with its shorts and socks.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-top:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-653e1c62 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-full is-style-lt-huddle-cut\"><img decoding=\"async\" src=\"https:\/\/woocommerce.ltheme.com\/lt-huddle\/wp-content\/themes\/lt-huddle\/assets\/images\/crest-proof.svg\" alt=\"A kit proof on a laptop: a jersey front and back with a round crest and approve and change buttons\" style=\"aspect-ratio:4\/3;object-fit:cover\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<p class=\"lt-huddle-badge wp-block-paragraph\">Proof included<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-x-large-font-size\">Crest files we can use<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">A clean file prints sharpest. Not sure about yours? Send what you have and we will tell you before setting it up.<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-lt-huddle-check\">\n<li>SVG, PDF or AI files print best<\/li>\n\n\n\n<li>PNG at least 2000 px wide, on a plain background<\/li>\n\n\n\n<li>Up to six colours in the crest<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/woocommerce.ltheme.com\/lt-huddle\/design-your-own\/\">Start a team order<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"lt-huddle-rights has-small-font-size wp-block-paragraph\"><strong>Your own crest only.<\/strong> Upload only a crest or logo your team owns or has permission to use. We do not print league or club crests that are not yours (sample text).<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-df22deab wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-lt-huddle-kicker wp-block-paragraph\"><span class=\"lt-huddle-mark\" aria-hidden=\"true\"><\/span>Three steps<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Order, proof, kick-off<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-grid wp-container-core-group-is-layout-91c7a5f2 wp-block-group-is-layout-grid\" style=\"margin-top:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-group is-style-lt-huddle-card is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<p class=\"lt-huddle-num wp-block-paragraph\">1<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Send the sheet<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">Order the kit, then send the order sheet and your crest.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-lt-huddle-card is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<p class=\"lt-huddle-num wp-block-paragraph\">2<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Approve the proof<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">We email the whole kit within two working days (sample time).<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-lt-huddle-card is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<p class=\"lt-huddle-num wp-block-paragraph\">3<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Hand out the kit<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">Printed, packed by player and sent tracked in one box.<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Help FAQ &amp; delivery Order sheets, proofs, printing times, delivery and reprints, all in one place. Orders, proofs &amp; delivery Frequently asked questions Still unsure? Call (555) 017-4410 or email hello@example.com. Turnaround From order sheet to kick-off Printing starts when you approve the proof. Bigger squads take a few days more. Team size Proof Printing [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-landing","meta":{"footnotes":""},"class_list":["post-136","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-huddle\/wp-json\/wp\/v2\/pages\/136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-huddle\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-huddle\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-huddle\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-huddle\/wp-json\/wp\/v2\/comments?post=136"}],"version-history":[{"count":0,"href":"https:\/\/woocommerce.ltheme.com\/lt-huddle\/wp-json\/wp\/v2\/pages\/136\/revisions"}],"wp:attachment":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-huddle\/wp-json\/wp\/v2\/media?parent=136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}