{"id":67,"date":"2026-11-03T17:25:25","date_gmt":"2026-11-03T10:25:25","guid":{"rendered":"https:\/\/woocommerce.ltheme.com\/lt-leaven\/contact\/"},"modified":"2026-11-03T17:25:25","modified_gmt":"2026-11-03T10:25:25","slug":"contact","status":"publish","type":"page","link":"https:\/\/woocommerce.ltheme.com\/lt-leaven\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n<section class=\"wp-block-group alignfull lt-leaven-dust has-surface-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-96667980 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-lt-leaven-kicker wp-block-paragraph\">Contact<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\">Questions about a book or class?<\/h1>\n\n\n\n<p class=\"has-text-align-center has-ink-soft-color has-text-color has-large-font-size wp-block-paragraph\">Email us about an order, a licence or a file that will not open. We usually reply within one working day.<\/p>\n<\/div>\n<\/section>\n\n\n\n<section id=\"contact\" class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-group alignwide lt-leaven-grid-4 is-layout-grid wp-container-core-group-is-layout-4e4eb3a9 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group is-style-lt-leaven-card is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-lt-leaven-icon\"><img decoding=\"async\" src=\"https:\/\/woocommerce.ltheme.com\/lt-leaven\/wp-content\/themes\/lt-leaven\/assets\/images\/icons\/mail.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Email<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\"><a href=\"mailto:hello@example.com\">hello@example.com<\/a><br>Reply within a working day<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-lt-leaven-card is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-lt-leaven-icon\"><img decoding=\"async\" src=\"https:\/\/woocommerce.ltheme.com\/lt-leaven\/wp-content\/themes\/lt-leaven\/assets\/images\/icons\/clock.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Support hours<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">Mon\u2013Fri, 09:00\u201317:00<br>Sample hours<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-lt-leaven-card is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-lt-leaven-icon\"><img decoding=\"async\" src=\"https:\/\/woocommerce.ltheme.com\/lt-leaven\/wp-content\/themes\/lt-leaven\/assets\/images\/icons\/key.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Teaching licence<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">Running a class?<br>Ask us before you buy<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-lt-leaven-card is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-lt-leaven-icon\"><img decoding=\"async\" src=\"https:\/\/woocommerce.ltheme.com\/lt-leaven\/wp-content\/themes\/lt-leaven\/assets\/images\/icons\/download.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Download help<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">Lost a link? Open<br>My account \u2192 Downloads<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"instant-download\" class=\"wp-block-group alignfull lt-leaven-dust has-surface-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-group alignwide is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-ffe68a12 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-2f85121a wp-block-group-is-layout-flow\">\n<p class=\"is-style-lt-leaven-kicker wp-block-paragraph\">Instant download<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">From checkout to your mixing bowl<\/h2>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">There is nothing to ship. Your books and classes are ready the moment your payment goes through.<\/p>\n\n\n\n<div class=\"wp-block-group alignwide lt-leaven-timeline lt-leaven-grid-4 is-layout-grid wp-container-core-group-is-layout-fe524ca0 wp-block-group-is-layout-grid\" style=\"margin-top:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group lt-leaven-timeline-step is-layout-flow wp-container-core-group-is-layout-2f85121a wp-block-group-is-layout-flow\">\n<p class=\"lt-leaven-stamp wp-block-paragraph\">Step 1<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Pay<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color has-small-font-size wp-block-paragraph\">Check out with a card or a wallet shown at checkout (sample).<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group lt-leaven-timeline-step is-layout-flow wp-container-core-group-is-layout-2f85121a wp-block-group-is-layout-flow\">\n<p class=\"lt-leaven-stamp wp-block-paragraph\">Step 2<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Download<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color has-small-font-size wp-block-paragraph\">Download buttons appear on the order page.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group lt-leaven-timeline-step is-layout-flow wp-container-core-group-is-layout-2f85121a wp-block-group-is-layout-flow\">\n<p class=\"lt-leaven-stamp wp-block-paragraph\">Step 3<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Email<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color has-small-font-size wp-block-paragraph\">The same links arrive in your inbox.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group lt-leaven-timeline-step is-layout-flow wp-container-core-group-is-layout-2f85121a wp-block-group-is-layout-flow\">\n<p class=\"lt-leaven-stamp wp-block-paragraph\">Any time<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Download again<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color has-small-font-size wp-block-paragraph\">Your files stay in My account \u2192 Downloads.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-653e1c62 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<div class=\"wp-block-group lt-leaven-rows is-style-lt-leaven-card is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Delivery<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instant download link<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Download attempts<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5 per file<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Link valid for<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">30 days<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Shipping fee<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">None<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<p class=\"has-ink-soft-color has-text-color has-small-font-size wp-block-paragraph\">Example settings (sample). Download limits and expiry live in WooCommerce \u2192 Settings \u2192 Products.<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"faq\" class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-653e1c62 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:38%\">\n<p class=\"is-style-lt-leaven-kicker wp-block-paragraph\">Quick answers<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Before you get in touch<\/h2>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">The questions we hear most often.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:62%\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Where are my files?<\/summary>\n<p class=\"wp-block-paragraph\">On the order page right after checkout, in the confirmation email and in My account \u2192 Downloads.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>My download link has expired<\/summary>\n<p class=\"wp-block-paragraph\">Email us your order number and we send a fresh link (sample policy).<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I switch to the teaching licence?<\/summary>\n<p class=\"wp-block-paragraph\">Yes. Email us and pay the difference between the two licences (sample policy).<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Contact Questions about a book or class? Email us about an order, a licence or a file that will not open. We usually reply within one working day. Email hello@example.comReply within a working day Support hours Mon\u2013Fri, 09:00\u201317:00Sample hours Teaching licence Running a class?Ask us before you buy Download help Lost a link? OpenMy account [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-landing","meta":{"footnotes":""},"class_list":["post-67","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-leaven\/wp-json\/wp\/v2\/pages\/67","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-leaven\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-leaven\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-leaven\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-leaven\/wp-json\/wp\/v2\/comments?post=67"}],"version-history":[{"count":0,"href":"https:\/\/woocommerce.ltheme.com\/lt-leaven\/wp-json\/wp\/v2\/pages\/67\/revisions"}],"wp:attachment":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-leaven\/wp-json\/wp\/v2\/media?parent=67"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}