50°25′ N · 108°22′ E Help
FAQ & delivery
Proofs, printing times, delivery, gift wrapping and reprints, all in one place.
60°51′ N · 151°33′ E Orders, proofs & delivery
Frequently asked questions
Still unsure? Call (555) 014-2346 or email [email protected].
Are the maps accurate?
The maps in this demo store are original sample artwork, drawn to look like a place. A live store would use map data it has the right to print; check the licence of any map source you use.
Are the star charts real skies?
In this demo the star positions are decorative samples, not astronomical data. A live store would state where its sky data comes from.
Can I see my poster before it is printed?
Yes. We email a proof within one working day and print only after you approve it (sample process).
Which size should I choose?
A4 suits shelves and gallery walls, A3 a hallway or desk, 50 × 70 cm the space above a sofa or bed. The size picker shows each one to scale.
Can I return a personalised poster?
Personalised posters cannot be returned unless they arrive damaged or with a mistake on our side, which we reprint (sample policy).
Do you ship abroad?
We ship within the country for now (sample policy).
Can I collect my order?
Yes. Choose studio pickup at checkout and collect it when we email you (sample service).
Which payment methods do you accept?
Card payments and the wallets shown at checkout (sample). Your payment details are handled by the payment provider.
51°12′ N · 157°19′ E Turnaround & shipping
From proof to your wall
Printing starts once you approve your proof. Delivery times are counted from dispatch.
- Approve your proof by noon for same-day printing (sample)
- Framed posters ship in a corner-protected box
- Paper prints ship flat, never rolled
| Option | Print & frame | Delivery | Price |
|---|---|---|---|
| Paper print | 1–2 working days | 2–4 working days | $4.95 |
| Framed poster | 2–3 working days | 2–4 working days | $9.95 |
| Express, after printing | Same as above | Next working day | $14.95 |
| Orders over $90 | As above | 2–4 working days | Free |
| Gift wrapping | Adds no time | With your order | $6 |
33°22′ S · 26°40′ W Delivery & returns
Delivery rates and reprints
Orders ship tracked to every address in the country once they are printed.
Standard tracked, 2–4 working days
$4.95–$9.95
Orders over $90
Free
Express, next working day
$14.95
Damaged in transit
Free reprint
Studio pickup
Free
Example prices, times and policy (sample).
59°47′ S · 29°50′ W Gift wrapping
Wrapped, tagged and ready to give
Tick gift wrapping at checkout. We wrap the frame in kraft paper with a navy ribbon and a card with your message, and leave the price off the packing slip.
Kraft paper and ribbon
$6
Card with your message
Free
Send to someone else
Free
Price-free packing slip
Always
Example prices. Gift wrapping is a sample service.
10°37′ N · 60°36′ W How it works
Place, proof, poster
01
Choose the place
A street map, a star chart or city lines, then the size and frame.
02
Approve your proof
We email a preview within one working day (sample time).
03
Hang it up
Printed, framed and sent tracked, with hanging hardware fitted.