Contact
Write to us
Questions about a nib size, an ink or an engraving order? We usually reply within one working day.
Writing desk
4 Quill Row, Ashcombe
(sample address)
Nib swap
Wrong size? Swap within 30 days
(sample policy)
Try a nib
Visit the writing desk
Come and try nib sizes and inks on our sample paper before you choose (sample service).
Writing desk: 4 Quill Row, Ashcombe
Sample address · (555) 016-2840
Wednesday–Friday
11:00–18:00
Saturday
10:00–16:00
Sunday–Tuesday
Closed
Quick answers
Before you get in touch
The questions we hear most often.
How do I swap a nib?
Email us with your order number and the size you want; we send a new nib unit and a return label (sample policy).
Can I change my engraving text?
Yes, until you approve the proof. Reply to the proof email.
Do you repair pens?
Not in this sample shop. Ask us and we will point you to a specialist.