{"id":81,"date":"2026-11-03T17:27:07","date_gmt":"2026-11-03T10:27:07","guid":{"rendered":"https:\/\/woocommerce.ltheme.com\/lt-ollie\/faq-delivery\/"},"modified":"2026-11-03T17:27:07","modified_gmt":"2026-11-03T10:27:07","slug":"faq-delivery","status":"publish","type":"page","link":"https:\/\/woocommerce.ltheme.com\/lt-ollie\/faq-delivery\/","title":{"rendered":"FAQ & delivery"},"content":{"rendered":"\n
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Help<\/p>\n\n\n\n

FAQ & delivery<\/h1>\n\n\n\n

Sizes, setups, delivery and returns, all in one place.<\/p>\n<\/div>\n<\/section>\n\n\n\n

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Boards, parts & orders<\/p>\n\n\n\n

Frequently asked questions<\/h2>\n\n\n\n

Still unsure? Call (555) 014-8821 or email shop@example.com.<\/p>\n<\/div>\n\n\n\n

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Which deck width should I choose?<\/summary>\n

Most riders start between 8.0″ and 8.25″. Go narrower for street and flip tricks, wider for ramps and bowls. The deck size guide and the board builder table show the details.<\/p>\n<\/details>\n\n\n\n

Deck or complete board?<\/summary>\n

A complete comes set up with trucks, wheels, bearings and grip tape: ready to ride. A deck on its own is for riders who want to pick every part.<\/p>\n<\/details>\n\n\n\n

Hard or soft wheels?<\/summary>\n

Hard wheels slide and grip well on smooth skateparks. Soft wheels roll over cracks and rough roads, so they suit cruisers.<\/p>\n<\/details>\n\n\n\n

Do you set up boards?<\/summary>\n

Yes. Completes leave the shop set up, and we fit grip tape on any deck for free (sample offer).<\/p>\n<\/details>\n\n\n\n

Do I need protective gear?<\/summary>\n

Protective gear note: placeholder. Add your own guidance on helmets and pads here.<\/p>\n<\/details>\n\n\n\n

Why does a video not play?<\/summary>\n

Background videos stop when your device asks for reduced motion, when they scroll out of view and on some data-saver settings. The picture and text stay the same, and the pause button on each clip lets you choose.<\/p>\n<\/details>\n\n\n\n

How long does delivery take?<\/summary>\n

Orders leave the shop in two working days; tracked delivery takes 2\u20134 working days (sample times).<\/p>\n<\/details>\n\n\n\n

Can I return a board?<\/summary>\n

Unridden boards and parts can be returned within 30 days for a refund or exchange (sample policy).<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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Delivery & returns<\/p>\n\n\n\n

Delivery rates<\/h2>\n\n\n\n

Decks travel in a padded box; completes are set up before they leave.<\/p>\n<\/div>\n\n\n\n

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Standard tracked, 2\u20134 working days<\/p>\n\n\n\n

$6.95<\/p>\n<\/div>\n\n\n\n

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Express, next working day<\/p>\n\n\n\n

$12.95<\/p>\n<\/div>\n\n\n\n

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Orders over $100<\/p>\n\n\n\n

Free<\/p>\n<\/div>\n\n\n\n

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Collect from the shop<\/p>\n\n\n\n

Free<\/p>\n<\/div>\n\n\n\n

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Returns within 30 days<\/p>\n\n\n\n

Free label (sample)<\/p>\n<\/div>\n<\/div>\n\n\n\n

Example prices, times and policy (sample).<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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Deck size guide<\/p>\n\n\n\n

Which width is yours?<\/h2>\n\n\n\n

Width matters more than length. Narrow decks flip faster; wide decks feel steady on ramps and in bowls.<\/p>\n<\/div>\n\n\n\n

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7.75"<\/p>\n<\/div>\n\n\n\n

Narrow<\/h3>\n\n\n\n
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Shoe size<\/p>\n\n\n\n

US 6 \u2013 8 (sample)<\/p>\n<\/div>\n\n\n\n

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Feels<\/p>\n\n\n\n

Light, quick to flip<\/p>\n<\/div>\n\n\n\n

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Rides<\/p>\n\n\n\n

Street<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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8.0"<\/p>\n<\/div>\n\n\n\n

Standard<\/h3>\n\n\n\n
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Shoe size<\/p>\n\n\n\n

US 8 \u2013 10 (sample)<\/p>\n<\/div>\n\n\n\n

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Feels<\/p>\n\n\n\n

All-round<\/p>\n<\/div>\n\n\n\n

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Rides<\/p>\n\n\n\n

Street and park<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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8.25"<\/p>\n<\/div>\n\n\n\n

Wide<\/h3>\n\n\n\n
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Shoe size<\/p>\n\n\n\n

US 9 \u2013 11 (sample)<\/p>\n<\/div>\n\n\n\n

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Feels<\/p>\n\n\n\n

Steady on landings<\/p>\n<\/div>\n\n\n\n

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Rides<\/p>\n\n\n\n

Park, ramps<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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8.5"<\/p>\n<\/div>\n\n\n\n

Extra wide<\/h3>\n\n\n\n
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Shoe size<\/p>\n\n\n\n

US 10+ (sample)<\/p>\n<\/div>\n\n\n\n

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Feels<\/p>\n\n\n\n

Planted, roomy<\/p>\n<\/div>\n\n\n\n

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Rides<\/p>\n\n\n\n

Bowls, transition<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

Sample measurements. Shoe size is a starting point: stand on a deck in the shop if you can.<\/p>\n<\/section>\n\n\n\n

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Board builder<\/p>\n\n\n\n

Deck, wheels, trucks: match them up<\/h2>\n\n\n\n

A board rides well when the three parts fit each other. Pick a deck width, and the table shows the wheel size and truck axle that suit it.<\/p>\n\n\n\n

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01<\/p>\n\n\n\n

Pick a deck width<\/strong><\/p>\n\n\n\n

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7.75"<\/p>\n\n\n\n

8.0"<\/p>\n\n\n\n

8.25"<\/p>\n\n\n\n

8.5"<\/p>\n\n\n\n

8.75"<\/p>\n<\/div>\n<\/div>\n\n\n\n

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02<\/p>\n\n\n\n

Pick the wheels<\/strong><\/p>\n\n\n\n

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52 mm hard<\/p>\n\n\n\n

54 mm hard<\/p>\n\n\n\n

56 mm all-round<\/p>\n\n\n\n

60 mm soft<\/p>\n<\/div>\n<\/div>\n\n\n\n

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03<\/p>\n\n\n\n

Pick the trucks<\/strong><\/p>\n\n\n\n

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Low<\/p>\n\n\n\n

Mid<\/p>\n\n\n\n

High<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Shop completes<\/a><\/div>\n\n\n\n
Ask for a setup<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Deck width<\/th>Wheel size<\/th>Truck axle<\/th>Good for<\/th><\/tr><\/thead>
7.75″ \u2013 8.0″<\/td>50 \u2013 53 mm<\/td>7.6″ \u2013 8.0″<\/td>Street, flip tricks<\/td><\/tr>
8.0″ \u2013 8.25″<\/td>52 \u2013 54 mm<\/td>8.0″ \u2013 8.25″<\/td>Street and park<\/td><\/tr>
8.25″ \u2013 8.5″<\/td>53 \u2013 56 mm<\/td>8.25″ \u2013 8.5″<\/td>Park, transition<\/td><\/tr>
8.5″ \u2013 9.0″<\/td>54 \u2013 58 mm<\/td>8.5″ \u2013 9.0″<\/td>Bowls, cruising<\/td><\/tr>
Cruiser 8.75″+<\/td>58 \u2013 65 mm soft<\/td>Mid or high<\/td>Rolling around town<\/td><\/tr><\/tbody><\/table>
Sample fit table. Truck axles are measured hanger to hanger; brands measure differently.<\/figcaption><\/figure>\n<\/div>\n\n\n\n
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Protective gear<\/strong><\/p>\n\n\n\n

Protective gear note: placeholder. Add your own guidance on helmets and pads here.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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From the shop<\/p>\n\n\n\n

What comes with every board<\/h2>\n<\/div>\n\n\n\n
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\"\"\/<\/figure>\n\n\n\n

Free setup<\/h3>\n\n\n\n

Completes leave the shop set up and checked (sample offer).<\/p>\n<\/div>\n\n\n\n

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\"\"\/<\/figure>\n\n\n\n

A clip for every board<\/h3>\n\n\n\n

Watch each deck roll in a real session before you buy.<\/p>\n<\/div>\n\n\n\n

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\"\"\/<\/figure>\n\n\n\n

30-day returns<\/h3>\n\n\n\n

Unridden boards and parts can come back within 30 days (sample policy).<\/p>\n<\/div>\n\n\n\n

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\"\"\/<\/figure>\n\n\n\n

Tracked delivery<\/h3>\n\n\n\n

Orders leave the shop in two working days, tracked (sample times).<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"

Help FAQ & delivery Sizes, setups, delivery and returns, all in one place. Boards, parts & orders Frequently asked questions Still unsure? Call (555) 014-8821 or email shop@example.com. Delivery & returns Delivery rates Decks travel in a padded box; completes are set up before they leave. Standard tracked, 2\u20134 working days $6.95 Express, next working […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-landing","meta":{"footnotes":""},"class_list":["post-81","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-ollie\/wp-json\/wp\/v2\/pages\/81","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-ollie\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-ollie\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-ollie\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-ollie\/wp-json\/wp\/v2\/comments?post=81"}],"version-history":[{"count":0,"href":"https:\/\/woocommerce.ltheme.com\/lt-ollie\/wp-json\/wp\/v2\/pages\/81\/revisions"}],"wp:attachment":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-ollie\/wp-json\/wp\/v2\/media?parent=81"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}