{"id":114,"date":"2026-11-03T17:08:14","date_gmt":"2026-11-03T10:08:14","guid":{"rendered":"https:\/\/woocommerce.ltheme.com\/lt-shears\/contact\/"},"modified":"2026-11-03T17:08:14","modified_gmt":"2026-11-03T10:08:14","slug":"contact","status":"publish","type":"page","link":"https:\/\/woocommerce.ltheme.com\/lt-shears\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n<section class=\"wp-block-group alignfull has-surface-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-96667980 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-lt-shears-kicker wp-block-paragraph\">Contact<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\">Talk to the trade desk<\/h1>\n\n\n\n<p class=\"has-text-align-center has-ink-soft-color has-text-color has-large-font-size wp-block-paragraph\">Questions about a line, an order, a shade or a trade account? We usually reply within one working day.<\/p>\n<\/div>\n<\/section>\n\n\n\n<section id=\"contact\" class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-group alignwide lt-shears-grid-4 is-layout-grid wp-container-core-group-is-layout-4e4eb3a9 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group is-style-lt-shears-card is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-lt-shears-icon\"><img decoding=\"async\" src=\"https:\/\/woocommerce.ltheme.com\/lt-shears\/wp-content\/themes\/lt-shears\/assets\/images\/icons\/phone.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Trade desk<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\"><a href=\"tel:+15550174426\">(555) 017-4426<\/a><br>Mon\u2013Fri 8:00\u201318:00, Sat 8:00\u201314:00<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-lt-shears-card is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-lt-shears-icon\"><img decoding=\"async\" src=\"https:\/\/woocommerce.ltheme.com\/lt-shears\/wp-content\/themes\/lt-shears\/assets\/images\/icons\/mail.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Email<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\"><a href=\"mailto:trade@example.com\">trade@example.com<\/a><br>Reply within a working day<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-lt-shears-card is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-lt-shears-icon\"><img decoding=\"async\" src=\"https:\/\/woocommerce.ltheme.com\/lt-shears\/wp-content\/themes\/lt-shears\/assets\/images\/icons\/pin.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Eastgate counter<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">21 Mercer Row, Eastgate<br>(sample address)<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-lt-shears-card is-layout-flow wp-container-core-group-is-layout-374d18a3 wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-lt-shears-icon\"><img decoding=\"async\" src=\"https:\/\/woocommerce.ltheme.com\/lt-shears\/wp-content\/themes\/lt-shears\/assets\/images\/icons\/clock.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Click &amp; collect<\/h3>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">Order by 16:00,<br>collect from 8:00 (sample)<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"counter\" class=\"wp-block-group alignfull has-surface-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-653e1c62 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<p class=\"is-style-lt-shears-kicker wp-block-paragraph\">Click &amp; collect at the trade counter<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Order online, collect before your first client<\/h2>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">Order by 16:00 and collect from 8:00 the next morning, or within the hour when the line is on the counter shelf. Bring your order number to the trade counter.<\/p>\n\n\n\n<div class=\"wp-block-group lt-shears-chips is-content-justification-left is-layout-flex wp-container-core-group-is-layout-8b902f2a wp-block-group-is-layout-flex\">\n<p class=\"lt-shears-chip has-x-small-font-size wp-block-paragraph\">Order online<\/p>\n\n\n\n<p class=\"lt-shears-chip has-x-small-font-size wp-block-paragraph\">We pick and check<\/p>\n\n\n\n<p class=\"lt-shears-chip has-x-small-font-size wp-block-paragraph\">Collect at the counter<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Eastgate trade counter<\/strong><br>21 Mercer Row, Eastgate (sample address)<\/p>\n\n\n\n<div class=\"wp-block-group lt-shears-rows-list is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Monday to Friday<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">8:00\u201318:00<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Saturday<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">8:00\u201314:00<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-2f20ec05 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Sunday<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Closed<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/woocommerce.ltheme.com\/lt-shears\/contact\/\">Counter details<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.openstreetmap.org\/\">Get directions<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"has-ink-soft-color has-text-color has-small-font-size wp-block-paragraph\">Sample address and hours. Collection needs a local pickup method in WooCommerce shipping settings.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-full is-style-lt-shears-rounded\"><img decoding=\"async\" src=\"https:\/\/woocommerce.ltheme.com\/lt-shears\/wp-content\/uploads\/sites\/22\/2026\/11\/collect-683x1024.jpg\" alt=\"Shelves stacked with boxes of salon colour at the trade counter\" style=\"aspect-ratio:4\/3;object-fit:cover\"\/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"faq\" class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-653e1c62 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:38%\">\n<p class=\"is-style-lt-shears-kicker wp-block-paragraph\">Quick answers<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Before you get in touch<\/h2>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">The questions we hear most often.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:62%\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Where is my order?<\/summary>\n<p class=\"wp-block-paragraph\">Your order email shows the delivery day or the collection time. Still nothing? Reply to that email with your order number.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Something arrived damaged<\/summary>\n<p class=\"wp-block-paragraph\">Tell us within 48 hours with a photo and we send a replacement with your next order (sample policy).<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can you match a shade from another range?<\/summary>\n<p class=\"wp-block-paragraph\">We cannot match other makers&#8217; shades. Send us the result you want and the trade desk suggests a shade from the chart.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Contact Talk to the trade desk Questions about a line, an order, a shade or a trade account? We usually reply within one working day. Trade desk (555) 017-4426Mon\u2013Fri 8:00\u201318:00, Sat 8:00\u201314:00 Email trade@example.comReply within a working day Eastgate counter 21 Mercer Row, Eastgate(sample address) Click &amp; collect Order by 16:00,collect from 8:00 (sample) Click [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-landing","meta":{"footnotes":""},"class_list":["post-114","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-shears\/wp-json\/wp\/v2\/pages\/114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-shears\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-shears\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-shears\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-shears\/wp-json\/wp\/v2\/comments?post=114"}],"version-history":[{"count":0,"href":"https:\/\/woocommerce.ltheme.com\/lt-shears\/wp-json\/wp\/v2\/pages\/114\/revisions"}],"wp:attachment":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-shears\/wp-json\/wp\/v2\/media?parent=114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}