{"id":79,"date":"2026-11-03T16:59:35","date_gmt":"2026-11-03T09:59:35","guid":{"rendered":"https:\/\/woocommerce.ltheme.com\/lt-temper\/faq-delivery\/"},"modified":"2026-11-03T16:59:35","modified_gmt":"2026-11-03T09:59:35","slug":"faq-delivery","status":"publish","type":"page","link":"https:\/\/woocommerce.ltheme.com\/lt-temper\/faq-delivery\/","title":{"rendered":"FAQ & delivery"},"content":{"rendered":"\n
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Help<\/p>\n\n\n\n

FAQ & delivery<\/h1>\n\n\n\n

Cocoa percentages, allergens, cool-packed delivery and returns, all in one place.<\/p>\n<\/div>\n<\/section>\n\n\n\n

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Chocolate, boxes & orders<\/p>\n\n\n\n

Frequently asked questions<\/h2>\n\n\n\n

Still unsure? Call (555) 014-6288 or email hello@example.com.<\/p>\n<\/div>\n\n\n\n

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What does the cocoa percentage mean?<\/summary>\n

It is how much of the bar comes from the cocoa bean: cocoa mass plus cocoa butter. A 70% bar is 70% cocoa and about 30% sugar. Higher percentages taste more intense and less sweet.<\/p>\n<\/details>\n\n\n\n

Where can I find allergen information?<\/summary>\n

On every product page under Additional information. In this sample store the allergen lists are placeholders, so always check the label on the wrapper.<\/p>\n<\/details>\n\n\n\n

How do you keep chocolate cool in the post?<\/summary>\n

From spring to autumn we pack orders with a cool pack and insulated liner and post them early in the week (sample policy).<\/p>\n<\/details>\n\n\n\n

How long does chocolate keep?<\/summary>\n

Bars keep for months in a cool, dry place away from strong smells. Bonbons are fresh, so eat them within about three weeks (sample guidance).<\/p>\n<\/details>\n\n\n\n

Do you take corporate orders?<\/summary>\n

Yes. Send us the number of boxes, your message and a delivery date and we will reply with a quote (sample service).<\/p>\n<\/details>\n\n\n\n

Why does a video not play?<\/summary>\n

Background videos stop when your device asks for reduced motion, when they scroll out of view and on some data-saver settings. The photo and text stay the same, and the pause button on each clip lets you choose.<\/p>\n<\/details>\n\n\n\n

How long does delivery take?<\/summary>\n

Orders leave the workshop in two working days; tracked delivery takes 2\u20134 working days (sample times).<\/p>\n<\/details>\n\n\n\n

Can I return chocolate?<\/summary>\n

Food cannot be returned once it has left us, but if something arrives damaged or melted we replace it (sample policy).<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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Delivery & returns<\/p>\n\n\n\n

Delivery rates<\/h2>\n\n\n\n

Bars fit through the letterbox. Bonbons travel in a cool-packed box.<\/p>\n<\/div>\n\n\n\n

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Bars only, letterbox<\/p>\n\n\n\n

$3.50<\/p>\n<\/div>\n\n\n\n

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Standard tracked, 2\u20134 working days<\/p>\n\n\n\n

$5.95<\/p>\n<\/div>\n\n\n\n

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Cool-packed bonbon delivery<\/p>\n\n\n\n

$5.95<\/p>\n<\/div>\n\n\n\n

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Orders over $45<\/p>\n\n\n\n

Free<\/p>\n<\/div>\n\n\n\n

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Collect from the workshop<\/p>\n\n\n\n

Free<\/p>\n<\/div>\n<\/div>\n\n\n\n

Example prices, times and policy (sample).<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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Gifting<\/p>\n\n\n\n

Gift boxes and corporate orders<\/h2>\n<\/div>\n\n\n\n
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Shop all gifts<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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\"Five<\/a><\/figure>\n\n\n\n

Tasting flight<\/a><\/h3>\n\n\n\n

From $42.00<\/strong><\/p>\n\n\n\n

Five origins side by side, with a tasting card.<\/p>\n<\/div>\n\n\n\n

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\"Box<\/a><\/figure>\n\n\n\n

Bonbon gift box<\/a><\/h3>\n\n\n\n

From $24.00<\/strong><\/p>\n\n\n\n

Nine or sixteen bonbons in a ribboned box.<\/p>\n<\/div>\n\n\n\n

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\"Black<\/a><\/figure>\n\n\n\n

Corporate box<\/a><\/h3>\n\n\n\n

From $36.00<\/strong><\/p>\n\n\n\n

Bars and bonbons for teams and clients.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Corporate gifting<\/p>\n\n\n\n

Boxes for your team or clients<\/h3>\n\n\n\n

Send one box or two hundred. Add a printed card with your message, choose a delivery date and we pack every box by hand.<\/p>\n\n\n\n

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Ask for a quote<\/a><\/div>\n\n\n\n
See corporate boxes<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Minimum order<\/strong><\/p>\n\n\n\n

10 boxes (sample)<\/p>\n<\/div>\n\n\n\n

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Printed message card<\/strong><\/p>\n\n\n\n

Included<\/p>\n<\/div>\n\n\n\n

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Your own sleeve<\/strong><\/p>\n\n\n\n

From 50 boxes (sample)<\/p>\n<\/div>\n\n\n\n

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Lead time<\/strong><\/p>\n\n\n\n

About 2 weeks (sample)<\/p>\n<\/div>\n\n\n\n

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Delivery<\/strong><\/p>\n\n\n\n

One address or many<\/p>\n<\/div>\n<\/div>\n\n\n\n

Example terms. Quotes by email.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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From the workshop<\/p>\n\n\n\n

What comes with every order<\/h2>\n<\/div>\n\n\n\n
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\"\"\/<\/figure>\n\n\n\n

One origin per bar<\/h3>\n\n\n\n

Each bar is made from the beans of a single farm (sample origins).<\/p>\n<\/div>\n\n\n\n

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\"\"\/<\/figure>\n\n\n\n

Cool-packed<\/h3>\n\n\n\n

Cool packs and insulated liners from spring to autumn (sample policy).<\/p>\n<\/div>\n\n\n\n

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\"\"\/<\/figure>\n\n\n\n

Gift wrap and cards<\/h3>\n\n\n\n

Add a hand-written card to any order at checkout (sample service).<\/p>\n<\/div>\n\n\n\n

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\"\"\/<\/figure>\n\n\n\n

Tracked delivery<\/h3>\n\n\n\n

Orders leave the workshop in two working days, tracked (sample times).<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"

Help FAQ & delivery Cocoa percentages, allergens, cool-packed delivery and returns, all in one place. Chocolate, boxes & orders Frequently asked questions Still unsure? Call (555) 014-6288 or email hello@example.com. Delivery & returns Delivery rates Bars fit through the letterbox. Bonbons travel in a cool-packed box. Bars only, letterbox $3.50 Standard tracked, 2\u20134 working days […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-landing","meta":{"footnotes":""},"class_list":["post-79","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-temper\/wp-json\/wp\/v2\/pages\/79","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-temper\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-temper\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-temper\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-temper\/wp-json\/wp\/v2\/comments?post=79"}],"version-history":[{"count":0,"href":"https:\/\/woocommerce.ltheme.com\/lt-temper\/wp-json\/wp\/v2\/pages\/79\/revisions"}],"wp:attachment":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-temper\/wp-json\/wp\/v2\/media?parent=79"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}