{"id":75,"date":"2026-11-03T16:51:53","date_gmt":"2026-11-03T09:51:53","guid":{"rendered":"https:\/\/woocommerce.ltheme.com\/lt-tonal\/contact\/"},"modified":"2026-11-03T16:51:53","modified_gmt":"2026-11-03T09:51:53","slug":"contact","status":"publish","type":"page","link":"https:\/\/woocommerce.ltheme.com\/lt-tonal\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n
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Contact<\/p>\n\n\n\n

Questions about a pack?<\/h1>\n\n\n\n

Email us about an order, a licence or a file that will not open. We usually reply within one working day.<\/p>\n<\/div>\n<\/section>\n\n\n\n

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Email<\/h3>\n\n\n\n

hello@example.com<\/a>
Reply within a working day<\/p>\n<\/div>\n\n\n\n

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\"\"\/<\/figure>\n\n\n\n

Support hours<\/h3>\n\n\n\n

Mon\u2013Fri, 09:00\u201317:00
Sample hours<\/p>\n<\/div>\n\n\n\n

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Licence questions<\/h3>\n\n\n\n

Commercial or studio?
Ask us before you buy<\/p>\n<\/div>\n\n\n\n

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\"\"\/<\/figure>\n\n\n\n

Download help<\/h3>\n\n\n\n

Lost a link? Open
My account \u2192 Downloads<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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Install steps<\/p>\n\n\n\n

Add a pack in a few minutes<\/h2>\n\n\n\n

The quick-start PDF in every download has these steps with pictures. Menu names differ from app to app.<\/p>\n<\/div>\n\n\n\n

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\"\"\/<\/figure>\n\n\n\n

.dng<\/p>\n<\/div>\n\n\n\n

Mobile photo editors<\/h3>\n\n\n\n
    \n
  1. Unzip the download on your phone or open the .dng files from cloud storage.<\/li>\n\n\n\n
  2. Open a .dng file in your editor like a photo.<\/li>\n\n\n\n
  3. Save its settings as a new preset, then name it.<\/li>\n\n\n\n
  4. Apply the preset to your own photo and adjust exposure to taste.<\/li>\n<\/ol>\n<\/div>\n\n\n\n
    \n
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    \"\"\/<\/figure>\n\n\n\n

    .xmp<\/p>\n<\/div>\n\n\n\n

    Desktop photo editors<\/h3>\n\n\n\n
      \n
    1. Unzip the download on your computer.<\/li>\n\n\n\n
    2. In your editor’s preset panel, choose import.<\/li>\n\n\n\n
    3. Select the .xmp files from the folder.<\/li>\n\n\n\n
    4. Click a preset on a photo, then fine-tune white balance.<\/li>\n<\/ol>\n<\/div>\n\n\n\n
      \n
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      \"\"\/<\/figure>\n\n\n\n

      .cube<\/p>\n<\/div>\n\n\n\n

      Video editors<\/h3>\n\n\n\n
        \n
      1. Unzip the download and keep the .cube files in one folder.<\/li>\n\n\n\n
      2. Add a colour or LUT effect to your clip.<\/li>\n\n\n\n
      3. Load the .cube file in the effect settings.<\/li>\n\n\n\n
      4. Lower the strength if the look is too strong.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n\n\n\n

        Generic steps (sample). Check your app's own help for the exact menu names.<\/p>\n<\/section>\n\n\n\n

        \n
        \n
        \n

        Quick answers<\/p>\n\n\n\n

        Before you get in touch<\/h2>\n\n\n\n

        The questions we hear most often.<\/p>\n<\/div>\n\n\n\n

        \n
        Where are my files?<\/summary>\n

        On the order page right after checkout, in the confirmation email and in My account \u2192 Downloads.<\/p>\n<\/details>\n\n\n\n

        My download link has expired<\/summary>\n

        Email us your order number and we send a fresh link (sample policy).<\/p>\n<\/details>\n\n\n\n

        Can I upgrade my licence?<\/summary>\n

        Yes. Email us and pay the difference between the two licences (sample policy).<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"

        Contact Questions about a pack? Email us about an order, a licence or a file that will not open. We usually reply within one working day. Email hello@example.comReply within a working day Support hours Mon\u2013Fri, 09:00\u201317:00Sample hours Licence questions Commercial or studio?Ask us before you buy Download help Lost a link? OpenMy account \u2192 Downloads […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-landing","meta":{"footnotes":""},"class_list":["post-75","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-tonal\/wp-json\/wp\/v2\/pages\/75","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-tonal\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-tonal\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-tonal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-tonal\/wp-json\/wp\/v2\/comments?post=75"}],"version-history":[{"count":0,"href":"https:\/\/woocommerce.ltheme.com\/lt-tonal\/wp-json\/wp\/v2\/pages\/75\/revisions"}],"wp:attachment":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-tonal\/wp-json\/wp\/v2\/media?parent=75"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}