{"id":73,"date":"2026-11-03T17:02:26","date_gmt":"2026-11-03T10:02:26","guid":{"rendered":"https:\/\/woocommerce.ltheme.com\/lt-whet\/faq-delivery\/"},"modified":"2026-11-03T17:02:26","modified_gmt":"2026-11-03T10:02:26","slug":"faq-delivery","status":"publish","type":"page","link":"https:\/\/woocommerce.ltheme.com\/lt-whet\/faq-delivery\/","title":{"rendered":"FAQ & delivery"},"content":{"rendered":"\n
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Help<\/p>\n\n\n\n

FAQ & delivery<\/h1>\n\n\n\n

Stones, soaking, the mail-in service, delivery and payments, all in one place.<\/p>\n<\/div>\n<\/section>\n\n\n\n

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Stones, service & delivery<\/p>\n\n\n\n

Frequently asked questions<\/h2>\n\n\n\n

Still unsure? Call (555) 014-7392 or email hello@example.com.<\/p>\n<\/div>\n\n\n\n

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Which stone should I buy first?<\/summary>\n

A medium 1000 stone sharpens most kitchen knives. Add a fine 4000\u20136000 stone later for a smoother edge (sample advice).<\/p>\n<\/details>\n\n\n\n

Soak or splash?<\/summary>\n

Soaking stones need 10\u201315 minutes in water before use; splash-and-go stones only need water on top. Each product page says which (sample).<\/p>\n<\/details>\n\n\n\n

How often should I flatten a stone?<\/summary>\n

Check it with a straight edge every few sessions and flatten it when it starts to dish.<\/p>\n<\/details>\n\n\n\n

Can I sharpen serrated knives on a stone?<\/summary>\n

Not on a flat water stone. Serrated knives need a tapered rod; the mail-in service does not accept them (sample terms).<\/p>\n<\/details>\n\n\n\n

How long does the mail-in service take?<\/summary>\n

About a week from when your knives arrive to tracked return (sample times).<\/p>\n<\/details>\n\n\n\n

Can I return a stone?<\/summary>\n

Unused stones can be returned within 30 days in their box (sample policy). Your local consumer rights still apply.<\/p>\n<\/details>\n\n\n\n

Which payment methods do you accept?<\/summary>\n

Card payments and the wallets shown at checkout (sample). Your payment details are handled by the payment provider.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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Delivery<\/p>\n\n\n\n

Delivery rates and times<\/h2>\n\n\n\n

Stones ship boxed and padded, with tracking.<\/p>\n<\/div>\n\n\n\n

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Standard tracked, 2\u20134 working days<\/p>\n\n\n\n

$5.95<\/p>\n<\/div>\n\n\n\n

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Stone kits<\/p>\n\n\n\n

Free<\/p>\n<\/div>\n\n\n\n

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Express, next working day<\/p>\n\n\n\n

$12.95<\/p>\n<\/div>\n\n\n\n

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Collect from the bench<\/p>\n\n\n\n

Free<\/p>\n<\/div>\n<\/div>\n\n\n\n

Example prices and times (sample).<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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Mail-in sharpening<\/p>\n\n\n\n

Send your knives, get them back sharp<\/h2>\n\n\n\n

No time for the stones? Book the service, post your knives in our padded box and we sharpen them by hand, coarse to polish.<\/p>\n\n\n\n

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1. Book online<\/strong><\/p>\n\n\n\n

Choose how many knives and the finish you want.<\/p>\n<\/div>\n\n\n\n

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2. Pack and post<\/strong><\/p>\n\n\n\n

We send a padded box with blade guards and a prepaid label (sample).<\/p>\n<\/div>\n\n\n\n

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3. We sharpen by hand<\/strong><\/p>\n\n\n\n

Each knife goes through the grits and is stropped and tested.<\/p>\n<\/div>\n\n\n\n

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4. Back in about a week<\/strong><\/p>\n\n\n\n

Tracked return, with a note on the angle we used (sample times).<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Sample prices<\/strong><\/p>\n\n\n\n

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Per knife, working edge<\/p>\n\n\n\n

$9<\/p>\n<\/div>\n\n\n\n

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Per knife, polished edge<\/p>\n\n\n\n

$14<\/p>\n<\/div>\n\n\n\n

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Chip or tip repair<\/p>\n\n\n\n

+ $6<\/p>\n<\/div>\n\n\n\n

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Return postage<\/p>\n\n\n\n

$7.50<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Book the service<\/a><\/div>\n\n\n\n
Contact us<\/a><\/div>\n<\/div>\n\n\n\n

Example prices and times for the demo store. Serrated and ceramic knives are not accepted (sample terms).<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"

Help FAQ & delivery Stones, soaking, the mail-in service, delivery and payments, all in one place. Stones, service & delivery Frequently asked questions Still unsure? Call (555) 014-7392 or email hello@example.com. Delivery Delivery rates and times Stones ship boxed and padded, with tracking. Standard tracked, 2\u20134 working days $5.95 Stone kits Free Express, next working […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-landing","meta":{"footnotes":""},"class_list":["post-73","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-whet\/wp-json\/wp\/v2\/pages\/73","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-whet\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-whet\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-whet\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/woocommerce.ltheme.com\/lt-whet\/wp-json\/wp\/v2\/comments?post=73"}],"version-history":[{"count":0,"href":"https:\/\/woocommerce.ltheme.com\/lt-whet\/wp-json\/wp\/v2\/pages\/73\/revisions"}],"wp:attachment":[{"href":"https:\/\/woocommerce.ltheme.com\/lt-whet\/wp-json\/wp\/v2\/media?parent=73"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}