Help centre
Downloads & FAQ
Formats, units, printing, licences, download links and refunds, all in one place.
What do I get when I buy a plan?
A ZIP file with the PDF plan set, a CSV cut list, the cutting diagram and your licence. Each product page lists its files.
Are the plans in metric or imperial?
Both. Every drawing and the cut list show millimetres and inches with fractions.
Which tools do I need?
Each plan starts with a tool list. Some plans can be built with hand tools only; the product page says so.
Can I sell what I build?
Yes, with the build-to-sell licence (sample terms). The personal licence covers pieces for yourself, family and friends.
Can I print the plan?
Yes. The PDF prints on A4 and US Letter paper, and some plans include full-size templates.
Do I need an account?
An account is created at checkout so all your downloads stay in one place (sample settings).
Which payment methods do you accept?
Card payments and the wallets shown at checkout (sample). Your payment details are handled by the payment provider.
Is there a refund policy?
Files are delivered instantly, so we look at each request by email. Faulty files are always replaced (sample policy).
Download details
Limits and settings
Every plan is a download, ready as soon as your payment goes through.
Delivery
Instant download link
Download attempts
5 per file
Link valid for
30 days, then re-sent on request
Re-downloads
From My account
Shipping fee
None
Example settings (sample). Download limits live in WooCommerce → Settings → Products.
Instant download
From checkout to the workbench
There is nothing to ship. Your plan is ready the moment your payment goes through.
Step 1
Pay
Check out with a card or a wallet shown at checkout (sample).
Step 2
Download
The download button appears on the order page.
Step 3
The same link arrives in your inbox.
Later
Download again
Your plans stay in My account → Downloads.
Delivery
Instant download link
Download attempts
5 per file
Link valid for
30 days
Shipping fee
None
Example settings (sample). Download limits and expiry live in WooCommerce → Settings → Products.
Why buy here
Plans drawn to be built
Measured twice
Every part in metric and imperial, with the cut list in a spreadsheet file.
Instant download
Links on the order page and by email straight after checkout.
Clear licences
Personal or build-to-sell, in plain English (sample terms).
Help from a person
Stuck on a step? Email us and a person replies (sample hours).