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FAQ & delivery
Sizes, care, gift boxes, delivery and returns, all in one place.
Scarves, sizes & orders
Frequently asked questions
Still unsure? Call (555) 014-7362 or email [email protected].
Which size should I choose?
A 90 cm square is the most versatile: neck knots, headbands and bows. Pick a long scarf for loose wraps and a bandana for small knots and hair. The size guide shows all three.
What is the scarf made of?
Each product page lists the composition under Additional information. In this sample store the composition is a placeholder, so always check the care label.
How do I wash a printed scarf?
Hand wash in cool water with a mild wash, roll in a towel and dry flat. Iron on low on the reverse. The care guide has the details.
Can you gift wrap my order?
Yes. Every square scarf comes in a gift box (sample offer). Add a hand-written card at checkout.
Do the colours look the same as on screen?
We photograph every print in daylight, but screens differ. The swatch circles on each card show the main colours of the print.
Why does a video not play?
Background videos stop when your device asks for reduced motion, when they scroll out of view and on some data-saver settings. The picture and text stay the same, and the pause button on each clip lets you choose.
How long does delivery take?
Orders leave the studio in two working days; tracked delivery takes 2–4 working days (sample times).
Can I return a scarf?
Unworn scarves with their tag can be returned within 30 days for a refund or exchange (sample policy).
Delivery & returns
Delivery rates
Scarves travel flat in a gift box or a card envelope.
Standard tracked, 2–4 working days
$4.95
Express, next working day
$9.95
Orders over $80
Free
Collect from the studio
Free
Returns within 30 days
Free label (sample)
Example prices, times and policy (sample).
Size guide
Square, long or bandana?
Every scarf comes in one of three shapes. The shape decides how you tie it, more than the print does.
90 × 90 cm
Square
Size
90 × 90 cm (sample)
Also in
70 × 70 cm
Weight
Light (sample)
Best for neck knots, headbands, bag ribbons and tops.
180 × 45 cm
Long
Size
180 × 45 cm (sample)
Skinny
100 × 10 cm
Weight
Light (sample)
Best for wraps, loose drapes and belts.
55 × 55 cm
Bandana
Size
55 × 55 cm (sample)
Twilly
90 × 5 cm
Weight
Light (sample)
Best for small neck knots, wrists and hair.
Sample measurements. Sizes vary by a centimetre or two after hand rolling.
Care guide
Keep the colours bright
Treat a printed scarf like a favourite shirt: cool water, no wringing and a low iron on the back.
Composition
Placeholder: replace with the composition from your care label.
Hand wash cool
Cool water and a mild wash for delicates. Swirl, do not rub.
Dry flat
Roll in a towel to lift the water, then dry flat away from sun.
Iron low
Low heat on the reverse, with a cloth between iron and print.
Store rolled
Roll or fold loosely in a pouch to avoid hard creases.
From the studio
What comes with every order
Gift box included
Every square scarf leaves in a gift box with tissue (sample offer).
A clip for every print
Watch each scarf move and see four ways to tie it.
30-day returns
Unworn scarves with tags can come back within 30 days (sample policy).
Tracked delivery
Orders leave the studio in two working days, tracked (sample times).