Contact
Ask about a cap or an order
Questions about a style, a file, a crew order or a delivery? We usually reply within one working day.
Stitch studio
12 Bobbin Yard, Northfield
(sample address)
Pickup hours
Mon–Fri 09:00–17:30
Sat 10:00–14:00 · Sun closed
Studio pickup
Collect from the stitch studio
Choose studio pickup at checkout and collect your caps when we email you. You can feel the blanks and see the threads in person (sample service).
12 Bobbin Yard, Northfield
Sample address · (555) 014-2417
Monday–Friday
09:00–17:30
Saturday
10:00–14:00
Sunday
Closed
Quick answers
Before you get in touch
The questions we hear most often.
I have not received my proof
Proofs go out within one working day. Check your spam folder, then reply to your order email and we will resend it (sample process).
Can I add more caps to an order?
Yes, until it is stitched. Reply to your order email and we will update it and the price break (sample policy).
Where is my order?
You get a tracking link when your caps leave the studio. Still nothing after the estimate? Reply to that email.