Contact
Talk to the trade counter
Questions about a size, an order, printed boxes or a trade account? We usually reply within one working day.
Millbrook warehouse
Unit 4, 61 Dockside Road, Millbrook
(sample address)
Click & collect
Order by 13:00,
collect after 15:00 (sample)
Click & collect
Order online,
collect at the warehouse
Order by 13:00 and collect after 15:00, or the next morning. Cases and full pallets are loaded into your car or van at the loading bay.
1
Order online and choose click & collect
2
We pick your order and send you a message
3
Drive to the loading bay and show the order number
Millbrook warehouse
Unit 4, 61 Dockside Road, Millbrook (sample address)
Monday to Friday
7:30–17:00
Saturday
8:00–12:00
Sunday
Closed
Sample address and hours. Collection needs a local pickup method in WooCommerce shipping settings.
Quick answers
Before you get in touch
The questions we hear most often.
Where is my order?
Your order email shows the collection time or the tracking link. Still nothing? Reply to that email with your order number.
Can you help me choose a box?
Send us the size and weight of the item and we suggest a box and a pack size from stock.
Can I return an opened case?
Unopened cases go back within 30 days (sample policy). Opened packs and printed items cannot be returned unless faulty.