Contact
Talk to the trade desk
Questions about a line, an order, a quote or a trade account? We usually reply within one working day.
Harbourside depot
7 Foundry Lane, Harbourside
(sample address)
Click & collect
Order by 14:00,
collect from 7:00 (sample)
Request a quote
Fitting out a kitchen?
Send us the list
For new openings, refits and big orders we price the whole list in one quote, with case prices, delivery on a pallet and a date that suits your opening.
01
Send your list
Email the products, quantities and your opening date, or use the quick order list.
02
Get one quote
The trade desk prices the whole list and suggests swaps for anything out of stock (sample).
03
Pick a delivery date
Accept the quote and book pallet delivery or collection from the depot.
Quote request
Sample layout
Business Your café or restaurant
Kitchen type Café, restaurant or group
Items Paste your list or product codes
Opening date dd / mm / yyyy
Sample form layout. Quote requests are sent by email here; an online quote form needs a forms or request-a-quote plugin.
Click & collect at the trade counter
Order online, collect from the depot
Order by 14:00 and collect from 7:00 the next morning, or within the hour when the line is on the counter shelf. Bring your order number to the trade counter.
Order online
We pick and check
Collect at the counter
Harbourside trade counter
7 Foundry Lane, Harbourside (sample address)
Monday to Friday
6:30–17:00
Saturday
7:00–12:00
Sunday
Closed
Sample address and hours. Collection needs a local pickup method in WooCommerce shipping settings.
Quick answers
Before you get in touch
The questions we hear most often.
Where is my order?
Your order email shows the delivery slot or the collection time. Still nothing? Reply to that email with your order number.
A case arrived short or broken
Tell us within 48 hours with a photo and we send the missing or broken pieces with your next delivery (sample policy).
Can you match a plate or glass we already use?
Send a photo and the size, and the trade desk suggests the closest line we stock.