Trade account
Supplies for cafés, restaurants and groups
Trade price lists, quick ordering by code, case prices, delivery slots and click & collect, on one account.
Trade accounts
Café, restaurant or group
Three trade accounts for kitchens that order every week. Apply online; the trade desk confirms your account and price list.
Café
Coffee shops, bakeries and small kitchens
Trade prices on everyday lines (sample)
- Quick order list and a saved weekly list
- Delivery slots twice a week
- Monthly statement by email
Restaurant
Restaurants, pubs and hotel kitchens
Case prices on every line (sample)
- Delivery slots six days a week
- Quotes for equipment and fit-outs
- 30-day terms on approval (sample)
Group
Groups, caterers and contract kitchens
Agreed price list per site (sample)
- Several sites and buyers on one account
- Order history by site
- Named account manager (sample)
Good to know
Trade prices, account tiers and payment terms need a WooCommerce B2B or wholesale plugin. Without one, every customer sees the same shop price. Terms shown here are samples.
Open a trade account
From first order to trade prices
Buy today with a card, then move to a trade account when your kitchen orders every week.
01
Apply online
Tell us your business name, address, tax number (sample) and how many sites you run.
02
Get your price list
The trade desk confirms your account and loads your trade price list (needs a B2B plugin).
03
Order by code
Use the quick order list, a saved weekly list or a quote for bigger orders.
04
Book a slot
Choose a delivery slot or collect from the trade counter (sample).
Trade prices, account tiers and payment terms need a WooCommerce B2B or wholesale plugin. Without one, every customer sees the same shop price.
Quick order list
Type the code, set the cases
For kitchens that know what they need: enter product codes, set the number of cases and send the whole list to the cart. A preview of a quick order list (static sample).
Last order
Weekly list
Tableware
Cleaning
Cookware
| Code | Product | Case | Unit | Case price | Cases |
|---|---|---|---|---|---|
| GL-DP | Porcelain dinner plate, 27 cm | 6 | $4.90 | $29.40 | −4+ |
| GL-RT300 | Ribbed tumbler, 300 ml | 24 | $1.60 | $38.40 | −2+ |
| GL-GN | Gastronorm pan, 1/2 GN | 6 | $8.00 | $48.00 | −2+ |
| GL-CT | Table fork, by the dozen | 12 | $1.40 | $16.80 | −3+ |
| GL-MC | Microfibre cloths | 50 | $0.38 | $19.00 | −2+ |
| GL-FS | Food storage box, 2 L | 12 | $2.40 | $28.80 | −1+ |
Order summary · sample
6 lines, 14 cases
Subtotal
$441.40
Delivery slot
Tue 06:00–09:00
Trade discount
Shown after sign-in
Order by
Today 14:00
Static sample. Ordering by product code, saved lists and CSV upload need a quick-order or B2B plugin. Example prices.
Case and bulk prices
Buy by the case, pay less per piece
Every line has a case price and lower prices on five and ten cases. Kitchens on a trade account see their own price list after signing in.
| Product | Case | 1–4 cases | 5–9 cases | 10+ cases |
|---|---|---|---|---|
| Porcelain dinner plate, 27 cm | 6 | $29.40 | $27.00 | $24.60 |
| Ribbed tumbler, 300 ml | 24 | $38.40 | $35.50 | $32.60 |
| Wine glass, 350 ml | 24 | $57.60 | $53.30 | $48.90 |
| Stoneware bowl, 18 cm | 12 | $54.00 | $49.90 | $45.80 |
| Food storage box, 2 L | 12 | $28.80 | $26.60 | $24.40 |
| Microfibre cloths | 50 | $19.00 | $17.50 | $15.90 |
Prices exclude tax
Mix sizes within one line
Case sizes are samples
Example prices for the demo store. Trade prices, account tiers and payment terms need a WooCommerce B2B or wholesale plugin. Without one, every customer sees the same shop price.
Delivery slots for trade
Pick the slot
before service starts
Trade accounts book a delivery slot with each order, so stock arrives before prep and never in the middle of lunch.
Order by
14:00 the day before
Minimum order
$150 per drop (sample)
Equipment
Pallet delivery, kerbside
Free over
$250 (sample)
This week (sample)
Open
Full
| Day | 06:00–09:00 | 09:00–12:00 | 13:00–16:00 |
|---|---|---|---|
| Monday | Open | Open | Full |
| Tuesday | Open | Full | Open |
| Wednesday | Full | Open | Open |
| Thursday | Open | Open | Open |
| Friday | Full | Full | Open |
| Saturday | Open | Open | Full |
Sample delivery slots. Choosing a slot at checkout needs a delivery-date plugin for WooCommerce.
Click & collect at the trade counter
Order online, collect from the depot
Order by 14:00 and collect from 7:00 the next morning, or within the hour when the line is on the counter shelf. Bring your order number to the trade counter.
Order online
We pick and check
Collect at the counter
Harbourside trade counter
7 Foundry Lane, Harbourside (sample address)
Monday to Friday
6:30–17:00
Saturday
7:00–12:00
Sunday
Closed
Sample address and hours. Collection needs a local pickup method in WooCommerce shipping settings.
Request a quote
Fitting out a kitchen?
Send us the list
For new openings, refits and big orders we price the whole list in one quote, with case prices, delivery on a pallet and a date that suits your opening.
01
Send your list
Email the products, quantities and your opening date, or use the quick order list.
02
Get one quote
The trade desk prices the whole list and suggests swaps for anything out of stock (sample).
03
Pick a delivery date
Accept the quote and book pallet delivery or collection from the depot.
Quote request
Sample layout
Business Your café or restaurant
Kitchen type Café, restaurant or group
Items Paste your list or product codes
Opening date dd / mm / yyyy
Sample form layout. Quote requests are sent by email here; an online quote form needs a forms or request-a-quote plugin.
Trade questions
Trade account FAQ
Talk to the trade desk on (555) 014-2290.
Who can open a trade account?
Cafés, restaurants, pubs, hotels, caterers and groups with a registered business (sample rules).
How do trade prices work?
Your account gets its own price list, shown after you sign in. This needs a WooCommerce B2B or wholesale plugin on the store.
Can I pay on account?
Monthly invoices are available on approval (sample terms) with a B2B plugin. Card payment always works.
Can several sites order on one account?
With a B2B plugin, yes: add sites and buyers to your company account and see orders by site.